Returns

Product Returns

Crank Sports strives to achieve 100% customer satisfaction. If you need to return an item ordered on our web site, please be advised of the following:

Time Frame
All request for refunds, exchanges or web site credit must be initiated within 30 days of the original order date.

Food Items (e-Gel and e-Fuel)
Crank Sports will exchange or provide web site credit, less our incurred shipping expenses, for the unused and unopened portion of any item retuned food item to our distribution facility. Please note that it is company policy to not resell food items that are returned in order to guarantee product safety and integrity for all of our customers. For this reason, we respectfully ask that you only return food items when necessary. When returning items, please reference your order number.

Clothing and Gear
Clothing and gear that is in new, unused condition can be retuned for exchange or web site credit, less our shipping expenses. When returning items, please reference your order number.

Address for Returns
Crank Sports, Inc.
Attn: Product Returns
27136 Paseo Espada, Suite 101

San Juan Capistrano, CA 92675

Customer Service Phone
(949) 248-2600